Privacy Policy
Your privacy is important to us. This Privacy Policy explains how BPO Centers AI collects, uses, and protects your personal information.
Information We Collect
Personal Information
We collect personal information you provide directly to us, such as when you request information about our AI-powered BPO services, apply for positions, or contact us for business consultations. This may include your name, email address, phone number, company information, and job-related details.
Usage Information
We automatically collect information about how you interact with our website and services, including your IP address, browser type, pages visited, time spent on pages, and referring website information to improve our AI solutions and user experience.
Business Information
When you inquire about our business process nearsourcing services, we may collect information about your company, industry, business needs, and operational requirements to provide tailored AI-powered solutions.
How We Use Your Information
Service Delivery
To provide and improve our AI-powered business process solutions, respond to inquiries, and deliver personalized nearsourcing services.
Communication
To communicate with you about our services, send updates about your business process optimization projects, and provide customer support.
Analytics & Improvement
To analyze website usage, improve our AI algorithms, enhance user experience, and develop new business process solutions.
Legal Compliance
To comply with legal obligations, protect our rights, and ensure the security of our AI-powered business operations.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our AI-powered business solutions
- When required by law or to protect our legal rights and business operations
- In connection with a business transfer, merger, or acquisition
- With your explicit consent for specific business process consulting purposes
Data Security
We implement robust security measures to protect your personal information, including:
Encryption
All data transmission is encrypted using industry-standard SSL/TLS protocols to ensure your information remains secure.
Access Controls
We restrict access to personal information to authorized personnel who need it for legitimate business purposes.
Regular Audits
We conduct regular security audits and assessments to identify and address potential vulnerabilities.
Data Minimization
We collect and retain only the information necessary for our AI-powered business process services.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability
Request access to your personal information and receive a copy in a portable format.
Correction and Updates
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information, subject to legal requirements.
Processing Limitations
Request restrictions on how we process your personal information.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
info@bpocenters.com
Address
10999 Riverside Dr., Suite #206
North Hollywood, CA 91602
Response Time
We will respond to your privacy inquiries within 30 days.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. For significant changes, we may also provide additional notice through email or other communication channels. We encourage you to review this policy regularly to stay informed about how we protect your privacy.